The customer last purchased 8 European style chain hoists with parameters of 5t and a lifting capacity of 4m. After placing an order for European style hoists for a week, he asked us if we could provide a steel mobile gantry crane and sent relevant product pictures. We immediately replied to the customer saying that of course, and once again sent all of our company's product catalogs and company profiles to the customer. And tell the customer that we can provide many types of cranes.
The customer was very satisfied after reading it, and then we confirmed the lifting weight, height, and span of the product with the customer. The customer replied that he needs a lifting capacity of 2 tons, a height of 4 meters, and requires electric operation and lifting. Due to the incomplete parameters provided by the customer, we have once again sent the catalog of our steel door machine to the customer. After reading it, the customer selected the parameter model they most wanted from our catalog. We asked the customer how many units they needed, but they said they currently only need one. If the quality of the machine is good, we will continue to purchase more units from our company in the future.
Subsequently, we provided the customer with a quotation for a steel mobile gantry crane with a lifting capacity of 5t, a lifting height of 3.5m-5m, and an adjustable height span of 3m based on their requirements. After reading the quotation, the customer asked us if it was possible to adjust the height electrically, and requested us to update the quotation again. According to the customer's requirements, we have updated the quotation for the steel door machine with electric height adjustment. The customer was very satisfied after reading it and then told us not to ship the previous 8 chain hoists for now. We will ship them together after the production of this steel door machine is completed. Then they placed an order with us. At present, all products are being produced in an orderly manner, and we believe that customers will soon receive our machines.
Post time: Apr-19-2024
