This project involves the fast delivery of a high-end hook type electric chain hoist for a customer in Indonesia operating in the glove mold manufacturing industry. The hoist was supplied to support daily lifting tasks related to handling soil bags and production materials, where stable lifting performance, precise speed control, and reliable safety features are essential. Thanks to clear technical communication and efficient production coordination, the entire order was completed within a very short lead time.
Project Overview
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First Contact Date: May 23, 2025
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Export Country: Indonesia
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Delivery Location: Foshan, China
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Delivery Time: 7 working days
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Shipping Method: Land transportation
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Payment Terms: 100% advance payment
This project required a fast response and flexible scheduling to ensure the customer could begin using the equipment without delay.
Product Configuration
The supplied product is a high-end fixed hook type electric chain hoist, designed for medium-duty industrial applications.
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Product Type: Hook Type Electric Chain Hoist
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Model: DCER
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Duty Class: M5
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Rated Lifting Capacity: 3 tons
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Lifting Height: 7 meters
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Operation Mode: Pendant control
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Power Supply: 380V, 50Hz, 3-phase
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Quantity: 1 set
This configuration provides a balance between high performance and durability, making it suitable for frequent lifting operations in manufacturing environments.
Customized Technical Requirements
To meet the customer’s specific operational needs, several customized technical requirements were implemented:
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Single-chain design with dual lifting speed, enabling both precise positioning and efficient material handling.
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Lifting speed: 1.7 / 5.4 m/min, allowing operators to switch between low-speed control and high-speed lifting as required.
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Motor rotational speed: 430 / 1440 r/min, ensuring smooth acceleration, stable operation, and reduced mechanical stress during frequent use.
These features are especially important for lifting soil bags, where both accuracy and efficiency are required to avoid material spillage and reduce manual labor.
Application and Industry Background
The customer is a glove mold manufacturer, where efficient material handling plays a key role in maintaining production efficiency and workplace safety. The hook type electric chain hoist is used primarily for lifting soil bags used in the mold production process. Compared with manual handling or basic lifting tools, this electric hoist significantly reduces labor intensity, improves handling accuracy, and enhances overall workflow efficiency.
Sales Communication and Customer Requirements
During the initial communication stage, the customer focused mainly on lifting speed parameters, operational stability, and suitability for their application. Detailed technical explanations were provided to ensure the customer fully understood the performance advantages of the selected model. The customer also requested a price discount, and after internal evaluation, a competitive and reasonable offer was provided, ensuring both cost efficiency and product quality.
Fast Delivery and Customer Satisfaction
Thanks to efficient inventory management and streamlined production planning, the hoist was prepared and delivered within 7 working days, meeting the customer’s urgent timeline. The land transportation method ensured safe and timely delivery to Foshan, allowing the customer to proceed quickly with installation and operation.
Conclusion
This project demonstrates our ability to deliver customized hook type electric chain hoist solutions with fast response times, flexible technical configurations, and reliable performance. By understanding the customer’s industry application and operational priorities, we provided a lifting solution that improves efficiency, safety, and productivity in glove mold manufacturing operations.
Post time: Dec-16-2025
