Project Background and Customer Profile
The customer is an end user in the manufacturing industry, holding the position of Chief Engineer. Their production process involves lifting and handling steel structures inside the workshop, which places high demands on load capacity, safety, and operational reliability. Prior to this cooperation, the customer had been using lifting equipment manufactured during the Soviet era, which had been in service for many years. While functional, the aging equipment no longer met modern efficiency, safety, or maintenance standards, prompting the customer to seek an upgrade.
The initial inquiry was received on May 23, when the customer stated a need for an electric wire rope hoist trolley with a rail gauge of 1980 mm. After receiving the quotation, the customer explored the possibility of purchasing only individual motors to simplify on-site installation and reduce cost. Based on installation convenience, structural compatibility, and long-term stability, we recommended a more complete solution: purchasing end trucks as part of a crane kit, rather than separate components.
Technical Confirmation and Order Evolution
Following our recommendation, the customer re-measured the actual installation conditions in the workshop. The rail gauge requirement was subsequently updated from 1980 mm to 2000 mm, ensuring better alignment with the existing runway structure. After several rounds of technical clarification and optimization, the customer confirmed the final configuration:
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European-type Electric Wire Rope Hoist Trolley (Model SNT)
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Working duty: A5
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Capacity: 15 tons
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Lifting height: 9 meters
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Rail gauge: 2000 mm
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Control mode: Pendent control
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Power supply: 380V / 50Hz / 3 phase
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Quantity: 1 set
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LD Crane Kits (without main girder)
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Working duty: A3
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Capacity: 5 tons
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Span: 12 meters
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Lifting height: 9 meters
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Control mode: Pendent control
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Power supply: 380V / 50Hz / 3 phase
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Quantity: 1 set
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This configuration allowed the customer to reuse locally fabricated main girders, significantly reducing transportation cost and simplifying on-site assembly, while still upgrading the core mechanical and electrical components.
Spare Parts and Additional Requirements
To ensure long-term operational continuity, the customer requested two additional sets of pendant controls as spare parts, one for the hoist trolley and one for the crane kit. This proactive approach reflects the customer’s focus on minimizing downtime and maintaining stable production.
The order terms were finalized on June 5, followed by contract signing on June 6. The agreed commercial terms included:
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Delivery time: 25 working days
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Shipping method: Railway LCL (less-than-container load)
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Trade term: CIP Almaty
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Payment terms: 50% T/T advance
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Destination country: Kazakhstan
Application Value and Project Significance
The supplied equipment will be used primarily for lifting steel structures, improving both safety and efficiency compared with the customer’s previous generation of lifting solutions. The European-style hoist trolley provides smoother operation, precise positioning, and higher reliability, while the LD crane kit offers a cost-effective solution for modernizing existing crane systems without replacing the entire structure.
This project demonstrates the importance of engineering-level communication, accurate measurement, and flexible configuration. By adapting to changing technical parameters and proposing practical alternatives, we helped the customer transition from outdated equipment to a modern, efficient lifting system that fully supports current manufacturing demands and future expansion.
Post time: Dec-19-2025

