News

SEVENCRANE has once again successfully delivered high-quality lifting equipment to a long-term customer from Paraguay. This order involved a 3-ton electric trolley type chain hoist (Model HHBB), produced and delivered under tight deadlines and special commercial requirements. As a returning customer engaged in international trade, the buyer has cooperated with SEVENCRANE on multiple hoist projects, demonstrating their confidence in our product quality, pricing, and service efficiency.

The entire transaction—from inquiry to final payment—went through several adjustments and confirmations, but SEVENCRANE maintained fast communication and flexible coordination, ensuring smooth delivery within 10 working days. The product will be transported via land freight, under EXW Yiwu trade terms.

1. Standard Product Configuration

The equipment supplied for this order is a 3-ton electric chain hoist, designed for stable lifting operations in industrial and commercial environments.

Electric Chain Hoist Specifications

Item	Details
Product Name	Electric Travelling Chain Hoist
Model	HHBB
Working Class	A3
Capacity	3 tons
Lifting Height	3 meters
Operation	Pendant Control
Power Supply	220V, 60Hz, 3-phase
Color	Standard
Quantity	1 set

The HHBB electric chain hoist is widely used for production workshops, warehouses, assembly lines, and various light-duty lifting applications. For this customer, the hoist is installed on an I-beam, and specific structural information was provided to ensure compatibility.

2. Special Custom Requirements

The customer requested several specific technical requirements. SEVENCRANE carefully evaluated and incorporated all of them into the production process.

Customized Technical Requirements

I-beam dimensions
- Lower flange width: 12 cm
- Beam height: 24 cm
  These dimensions were important for selecting the correct trolley size and ensuring smooth running performance.
Commission details
- Required commission: 530 RMB
- Customer type: Trading intermediary
- Industry: Import & export business
Cooperation history
Previously purchased:
- Two sets of 5-ton electric chain hoists
  This new order demonstrates continued trust and satisfaction in SEVENCRANE’s products.

3. Order Timeline and Communication Process

The entire negotiation process covered several stages, from initial inquiry to final payment. Below is a chronological summary:

May 13 — Customer requested a quotation for a 3-ton chain hoist and confirmed the end-user’s voltage and frequency.
May 14 — SEVENCRANE issued the quotation. The customer requested to add 10% commission to the price.
May 15 — Customer approved issuing the PI (Proforma Invoice) in USD, with payment via corporate account, FOB Shanghai.
May 19 — Customer requested a revised PI, changing trade terms to EXW Yiwu.
May 20 — Customer requested conversion to RMB price, with payment through a personal account.

SEVENCRANE efficiently handled every adjustment and provided updated documents quickly, ensuring a smooth transaction despite multiple changes. This flexibility demonstrates our customer-focused service philosophy.

4. Production, Delivery, and Service Commitment

Even with the changes in trade terms and payment method, SEVENCRANE’s production schedule remained uninterrupted. The manufacturing team ensured that the 3-ton HHBB electric chain hoist was completed within the required 10 working days, tested thoroughly, and prepared for land transportation.

Before delivery, the hoist underwent:

Load testing
Electrical system inspection
Pendant control function check
Trolley running test
Packaging reinforcement for land transport

These steps guarantee that the hoist will reach the customer safely and ready for immediate operation.

5. Long-Term Partnership with Paraguay Customer

This order further strengthens the cooperation between SEVENCRANE and the Paraguayan trading company. Their repeated purchases reflect the reliability, durability, and competitive pricing of SEVENCRANE's lifting equipment. We remain committed to offering: